Earleen, Josh, and I worked with a patron who COULD NOT get his wi-fi to show up on his network connections. All he could select at SG was dial-up. (No such thing as dial-up here.) After checking settings for everything in the world, we learned that this is a problem with newer laptops. There is a toggle button (often F13) on the top row that has an icon of a radio tower. When it is pressed, the wireless is enabled or disabled. Yup, the patron had inadvertantly pressed it. Josh assured me that whenever the library gets new laptops, DS removes this option so patrons can't be switching off the wireless. Phew!
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