Sync me!

A patron had successfully downloaded an e-book onto her brand new Kindle Fire, but could not find it in her library. She tried multiple times, and in her downloads, it showed multiple files of the e-book downloaded, but they couldn't be opened. Why? Because you must sync the Fire each time you download something, which refreshes the device, similar to when you refresh a webpage. To Sync a Kindle Fire, tap the little gear wheel in the upper right corner of the Fire, where the wireless access is also located, then tap "sync," which looks is an icon of two arrows going in a circle. After the Kindle has synced, the e-book should show up in the library. It's an easy fix!