A patron had a problem with one line only coming up as capital letters in a Word document. We went to the top and found Change Case or Aa.
When you click on that you will get a couple options to go to Sentance Case; Lower Case; or Upper Case. Click the option that you want and that will change the letters to whatever case is appropriate for your document in Word.
This can also be done by highlighting what needs to be changed, then push shift and F3 together. This will toggle between Sentence Case, Lower Case and Upper Case.
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